Privacy Policy

Farai Creative respects the right to privacy.

Our website address is: https://www.faraicreative.eco. You can find our social media links and email on the home page of our website.

What personal data we collect and why we collect it

Comments

When visitors leave comments on our blog we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

If you leave your information in a contact form on our website, we collect this data to provide our marketing services and to contact you, if requested.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google analytics and social media analytics to show how our users interact with our website.

When you visit our web pages, your browser automatically sends anonymous information to Google. Examples of this information include the web address of the page that you’re visiting, your IP address and demographic information. Google may also use cookies.

We use this data to analyse the pages that are visited, to improve your experience and make sure our website is useful.

Who we share your data with

We will not add you to a mailing list, or give your personal information to third parties without your consent. We occasionally work with third parties such as FreshBooks to provide our services, including but not limited to marketing support, specialty work or processing transactions. These third parties will be permitted to obtain only the personal information they need to deliver the service. We take reasonable steps to ensure that these third parties are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

Changes to this Privacy Policy

Farai Creative reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use our website. By proceeding to use our website you are agreeing to this Policy.

What data breach procedures we have in place

We will let you know straight away if we have had a security issue with our CRM. If we don’t know about the security issue with our CRM then we can’t let you know, but with constant monitoring industry standard servers, we do all we can to protect this information.

Farai Creative is not liable for our client’s data protection procedures and any issues relating to GDPR. We have signed contracts with our clients to protect ourselves from any issues relating to their security breaches, inappropriately used or lost data.

Contacting Us

We welcome your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy, and would like further information, please contact us at hi@faraicreative.eco.